Services & Support

Training

Training Services

Your Path to Optimising Performance

Customer experience has shown that performance-based training including all offerings, provides more individual job productivity improvement than intermittent subject-based training alone. Classroom training, assessment, reinforcement and workplace support results in significant skill and knowledge transfer and greater profitability. Technology familiarity alone does not significantly improve workplace efficiency.

Assess

Advances in manufacturing technology do not come without risks. One such risk factor is the readiness of the workforce. It is critical for companies to formulate not only technology plans, but also a training and performance support plan for its workforce. This can effectively be accomplished through assessment. Rockwell Automation offers assessments ranging from training task analyses to complete Integrated Performance Assessments (IPA).

Assessments provide:

• An identification of training and performance support needs
• A realistic goal and plan for achieving improved employee performance
• A foundation from which any training program can be developed
• A short cut to relevant and timely training

Assessments involve analysing skills and knowledge for a specific job or task and providing information or program recommendations to improve employee performance while staying closely aligned to the company's business goals. Recommendations are always performance-based and frequently take the form of a curriculum plan. This ensures that employees receive the training required to enable them to perform critical job tasks.

Instruct

Before implementing any training program, consider the Rockwell Automation training difference:

• Rockwell Automation training courses keep employees current on the latest technology and systems
• On-site and custom training classes allow scheduling flexibility as well as "customer-defined" course content, including standard, tailored, and customised application-specific training development and implementation
• Training assessments optimise your training investments
• Supplemental course materials provide valuable information for use back on the job.

Practice

Simulators play a critical role in helping people learn the skills they need to effectively program, maintain, and troubleshoot equipment and systems. Practicing required job tasks on equipment enables the transfer of skills to the plant floor and helps to maximise training investments. Rockwell Automation uses proven technologies to build standard and custom simulators that precisely mirror your manufacturing applications. Whether you are introducing new skills, refreshing skills, or conducting tests on a new process before going live, Rockwell Automation simulators effectively get employees up-to-speed while supporting manufacturing productivity.

One of the keys to superior employee performance on the job is the ability to become efficient and highly effective using support resources, such as procedures guides, reference guides, or troubleshooting guides. Rockwell Automation provides a comprehensive selection of job aids that respond directly to the needs of employees who must perform with the utmost efficiency and accuracy in programming, maintaining, and troubleshooting Rockwell Automation technologies.

Rockwell Automation job aids:

• Provide step-by-step instructions for performing common job tasks
• Offer a wealth of time-critical information
• Include a high level of detail to ensure that employees are consistently using best practices
• Help to reduce downtime and increase productivity on the job

The right job aid can make the difference between productive time and downtime and between maximum performance and minimum operation.

Refresh

Refresher training is the most effective method for providing on-going timely training and reinforcing skills development. Rockwell Automation offers a blended training approach to meet and optimise ongoing manufacturing training requirements.

Refresher training strategies include:

• Rockwell Automation real-time, computer-based, training courses
• Web-based training courses
• Hands-on workstation simulators
• Standard, tailored, and custom-designed instructor-led training modules and courses that can be delivered on-site
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