Services & Support


New Zealand

Services & Support

Global Support. Local Address. Peace of Mind.

No matter what industry you're in, or what systems you're running, we're here to help you protect your automation investment. Rockwell Automation Services & Support focuses on your needs and goals to help you optimize the performance and utilization of your automation assets and improve your top and bottom line.

Our comprehensive capabilities, delivered globally, uniquely qualifies us to help you maximize your investment and achieve plant-wide optimization.

Spare Parts Management
A Parts Management Agreement (PMA) provides ready access to the spare parts you need, when you need them, while reducing your inventory maintenance and management costs. We own and manage your spare parts inventory, with a fixed monthly or quarterly fee. The total cost is usually less than your current combined costs of floor space, property taxes, spoilage, management, insurance, and spare parts purchases.

Increase your competitive advantage by leveraging our real-time remote support organization. Our online and phone support capabilities give you more efficient and flexible options to access our support engineers, when you need them most.

Repair & Remanufacturing
If your equipment malfunctions or fails, which repair service will you trust ? Rockwell Automation offers cost-effective repair services and a network of global repair hubs to help you extend the useful lifecycle of your automation equipment.