Phone Support
The availability of reliable, reactive technical resources is a key component of a strategic maintenance approach. Rockwell Automation's Asia Pacific Technical Support Centre is based in Australia, as part of our global network of world-class Support Centres and technical resources. We can provide unmatched multi-time zone and multi-lingual technical support to your organisation.
TechConnect agreements
With a TechConnect agreement in place, we will provide the tools and answers you need to keep your operation running, whether you need help with installing, configuring and maintaining equipment or software, obtaining software updates, diagnosing operating problems, or performing basic programming tasks. You may select different service levels for different product families.
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Entek eSafe agreements
When you need technical help with your Entek products, you need easy access to knowledgeable and friendly assistance to answer your questions or solve your problems and put you back on track towards accomplishing your reliability goals. When you have a valid eSafe agreement, our Technical Support staff are ready to respond to your inquiries by telephone, e-mail or fax.
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