Services & Support

Remote Monitoring Services

Dial-up Diagnostics

Can’t describe a problem over the phone? With dial-up diagnostics, our support specialists can remotely access control and drive systems to quickly identify and troubleshoot a machine, module, or the entire system. Storage of system prints (with ability to upload or download to your system) and burning programs to EPROMs also available upon your request. (Service is sold per system and is only available for SLC™, PLC-5®, ControlLogix™ controllers and drives systems).